There are recurring questions that plumbing and HVAC business owners have before contacting us at PlumbAmatic.
You’re not alone in asking these questions. You’re also not the only business owner who has come to us looking to take their businesses to the next level.
We’ve compiled a list of frequently asked questions to help you take the next step towards business profitability and stability in your life.
Yes, we do. It’s like the floatation device you sit on while riding in an airplane. We’ve never had to use it, but when you’re a customer of PlumbAmatic™, you can rest assured you will get all of your money back if you think we’re full of hot air.
We primarily work with the owners of plumbing, HVAC, electrical, and home service businesses. However, there are situations where our services may be requested by someone other than the business owners such as a banker or other creditor who is trying to protect the bank’s interest when a business is under water.
Despite the fact our business knowledge, systems, and procedures can cross over to other direct-to-consumer service businesses, our passion lies with tradespeople. We are plumbers and HVAC techs. We want to help hands-on tradespeople, so that’s what we do.
No. We will only work with one company per market, per trade. Our value to you is our exclusivity.
Yes. Our relationship with our clients is strictly confidential. We enter into a mutual NDA (non-disclosure agreement) and confidentiality agreement when we engage with any client. We also take every measure possible to protect any electronic data you transfer to us.
No. Far from it.
One of the reasons we started PlumbAmatic was because of how ineffective most best practice groups are. One size fits all doesn’t work. Plain and simple.
It has been our experience that best practice groups attempt to take money from you at every possible turn. Group training with dozens of other companies. Product sales. Marketing vendors who offer a kickback to the group. Annual meetings that cost money. You get the picture.
We are hands-on business strategists. We apply strategies unique to your business, your goals, and your market.
Great question! Remember when I said one size fits all approaches don’t work? Well, there are multiple models we work within. Below are the most common ways PlumbAmatic™ makes money.
When a client has a project they need us involved in, we provide a proposal with an exact cost upfront before any of the work is done.
We have pre-developed business systems, technician training, call center training, procedures, recruitment programs, job descriptions, and the list can go on and on. This information is much like what you get from a best practice group, except it is far better and way more detailed. For a company that is more of the DIY mentality, this is the way to go. These resources are available via a monthly membership. And it’s way less than the best practice groups charge.
Want us to put our money where our mouth is? Gladly. This is a “you win we win” model. And if you lose, we lose.
Equity and non-equity partnerships between PlumbAmatic™ and a client are also a revenue model for us. However, it has to be the right client for this to be considered.
Have a different model in mind? Let us know. We’re very open-minded.
Yes, we are. These tools are used for marketing our business and staying in touch socially with our clients.
Our relationship with our clients is strictly confidential. Trust us, you don't want your competition knowing what you're up to, which is why many of our clients choose not to "follow" or "like" our social media pages.
Yes, we carry a professional liability insurance policy as all business consultants, advisors and strategists should.
Our current project-based client load is largely dependent on the complexity of the projects we are working on. We won’t take additional work if it compromises our work with another client. No matter how much money is in the other job. That’s just our DNA.
In addition to the project work we do, we have a robust PlumbAmatic™ membership that takes full advantage of our online training delivery system, systems and procedures, marketing templates, and business operation manuals available to them.
After you’re a client, most of our communication will take place via online meetings and through our training delivery system, as well as email and phone.
To assist business owners who are strapped into day-to-day operations, we are capable of holding most of our meetings outside of normal business hours.